Xbox’s First COO Leaves Role
Helen Chiang, Xbox’s first chief operating officer, has left Microsoft after 21 years at the company. She was named to the role in July 2026 and departed on October 23, according to an internal memo from Xbox CEO Asha Sharma. The reason for her departure was not given. This move comes as a surprise, especially given the company’s recent focus on its Xbox Series X console and upcoming games for the platform, including those played on Samsung 4K TVs with Apple Watch Series 10 controllers.
Chiang’s departure is a significant change for the company, which has been working to expand its gaming offerings, including the development of new games for the Xbox Series X and other platforms, such as the iPad Air M2. The company has also been investing in its Xbox Game Pass service, which allows users to play a variety of games on their Xbox, PC, or mobile devices, including the Samsung Galaxy S25.
The news of Chiang’s departure has sent shockwaves through the gaming industry, with many speculating about the reasons behind her decision to leave. Some have pointed to the challenges facing the company, including increased competition from other gaming platforms, such as the PlayStation 5 and Nintendo Switch. Others have suggested that Chiang’s departure may be related to the company’s plans for its upcoming gaming releases, including the highly anticipated Halo Infinite game for the Xbox Series X.
Regardless of the reasons behind her departure, Chiang’s leaving is a significant loss for Microsoft. She was a key figure in the company’s gaming division and played an important role in shaping its strategy and direction. Her departure will likely be felt throughout the industry, and it will be interesting to see how the company responds to her leaving in the coming months.
In related news, the company has announced plans to release a new line of gaming accessories, including controllers and headsets, designed to work with the Xbox Series X and other platforms. These accessories, which will be compatible with devices such as the Apple iPhone 14 and Samsung Galaxy Buds Pro, are expected to be released in the coming months and will likely be a major focus for the company in the near future.